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BUSINESS IT

IT that runs like a second department, not an outside vendor.

Network, Microsoft 365, security, and support for LA businesses — scoped to a 5-person office or a 50-person nonprofit, quoted before we touch anything.

22+ years serving LA businesses
Nonprofits, professional services & small offices
M365 · UniFi · SonicWall core stack
Quoted upfront, every time
What's included

Six areas, one point of contact.

Take all six as an ongoing managed relationship, or bring us in for one project at a time — either way, the same technician follows it through.

01

Network monitoring & security

UniFi network management and firewall administration, with monitoring that catches problems before they become tickets.

  • Access point & switch management
  • Firewall configuration & rules
  • Uptime monitoring & alerting
  • WiFi coverage & performance tuning
  • Guest network segmentation
02

Microsoft 365 & email

Exchange, SharePoint, and Teams administration handled by someone who's done the migration before — not learning on your tenant.

  • Exchange Online administration
  • Mailbox & SharePoint migrations
  • License management & cost review
  • Security defaults & MFA setup
  • Teams & OneDrive rollout
03

Backup & continuity

OneDrive backup for desktops and documents, CrashPlan for server-side cloud backup, physical drive backups where the setup calls for it — scoped to what you need, not bundled by default.

  • Endpoint backup via OneDrive
  • Server backup via CrashPlan
  • Physical drive backup rotation
  • Restore testing on request
04

Help desk & end-user support

Phone, email, and remote support for the day-to-day stuff your team shouldn't have to solve alone.

  • Remote troubleshooting
  • New-hire onboarding setup
  • Departing-employee offboarding
  • Printer, VPN & app support
05

On-site services

Boots on the ground in LA for the things that can't be fixed over a screen share.

  • Hardware installs & cable runs
  • Access point placement & wiring
  • In-person staff walkthroughs
  • Same-day dispatch, most cases
06

IT infrastructure & upgrades

Planned hardware and systems upgrades that fit a budget instead of blowing one up.

  • Refresh-cycle planning
  • Server & workstation upgrades
  • Vendor & license consolidation
  • Budget-aware roadmapping
How an engagement works

Diagnose. Treat. Maintain.

The same logic behind the name on the door — we don't guess at fixes, and we don't disappear after the invoice.

Stage 1

Diagnose

Network scan, license audit, or a straight conversation about what's actually broken versus what just feels slow. You get a written quote before anything changes.

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Stage 2

Treat

Fixes, migrations, and rebuilds scoped to what you approved — no surprise line items, no scope creep without a conversation first.

Stage 3

Maintain

Ongoing monitoring, patching, and backups so the same issue doesn't come back in six months wearing a different name.

Ready when you are

Tell us what's slowing your team down.

A short call is usually enough to tell you whether this is a quick fix or a bigger project — and what it'll cost either way.

Book a Diagnostic Call